Encore Reporting and Analytics

Available from dvsAnalytics, Inc.

Encore’s Reports and Analytics help management understand historical and trending performance. Encore incorporates data from all Encore modules and third-party systems to provide a complete picture of call results. Furthermore, users can drill down to the individual agent score cards and recordings to identify coaching opportunities.

Rate and Review dvsAnalytics, Inc.

Rating: 0 - 0 reviews
Let users know what you would have wanted to know about this company.
Click on a star to rate this company
  Privacy Policy.
When writing a review, please adhere to the Review Guidelines.