Call Center Industry Reports 22 KPI
Available from BenchmarkPortal , LLC
BenchmarkPortal's Industry reports, America's richest source of call center information. They provide independent, accurate, comprehensive, and up to date research.
Our 22 KPI Industry Benchmark Report contains contact center best practices that reflect the aggregated responses of contact center managers and executives offered to Benchmarking Survey - InDepth RealityCheck™ questions related to 22 key performance indicators (KPIs) within their contact center.