The Iannone Group is a consulting firm that will maximize your call center environment for optimum efficiency and return on investment in its design. Office design alone can make a far more significant contribution to a company's bottom line than any expenditure reduction policy it can implement. Call centers can be designed so that they can answer more calls with fewer employees. The same design features that provide this return on investment will also create an environment that is more desirable to its occupants, lowering absenteeism and turn-over, further increasing the return on investment.
The Taylor Reach Group is a call center and contact center consultant company specializing in customer experience consulting, call and contact center consulting, management, performance, technologies, site selection, tools and assessments. The Taylor Reach Group consultants, each with more... Read More
Unisys offers a portfolio of business solutions in consulting and systems integration, outsourcing, network services and security, and enterprise-class server and related technologies. We align CRM solutions with customer-driven issues.
Say goodbye to overly complex and costly contact center infrastructure. Bright Pattern offers the next generation of cloud-based contact center and customer experience management solutions. With flip-the-switch activation, you can deploy in days and make changes in minutes. As a multichannel,...