Rating: 0 - Write A Review
121 Broad Hollow Road
Melville, NY 11747-4910
About CosmoCom
  • CosmoCom’s mission is to optimize communication between customers and organizations, including those with the largest and most complex contact center requirements. Its systems are improving enterprise responsiveness and enhancing the customer experience while reducing costs for companies on every continent.

    CosmoCom offers Consolidation 2.0 – an all-IP contact center strategy that reduces the cost of enterprise contact centers via: Greater Agent Productivity, Right-Shoring Efficiency, IP Communications Savings, Implementation and Support Savings, Lower Maintenance Costs, and Outsourcer Control.

    CosmoCom technology enabling Consolidation 2.0 is available as a premise-based solution within the enterprise, and as a service from top global service providers hosting it. CosmoCom customers include Fortune-class enterprises throughout the world and service providers such as BT, Deutsche Telekom, Orange Business Services, Telefonica, NTT, Tata, PLDT, Verizon, and many others.
Competitors of CosmoCom
  • The Taylor Reach Group Inc.

    The Taylor Reach Group is a call center and contact center consultant company specializing in customer experience consulting, call and contact center consulting, management, performance, technologies, site selection, tools and assessments. The Taylor Reach Group consultants, each with more... Read More
  • Bright Pattern, Inc.

    Say goodbye to overly complex and costly contact center infrastructure. Bright Pattern offers the next generation of cloud-based contact center and customer experience management solutions. With flip-the-switch activation, you can deploy in days and make changes in minutes. As a multichannel,...
  • Avaya, Inc.

    Avaya is a global market leader in business communications technologies and networking, including unified communications, video, customer engagement, supported by associated services and a network of channel partners. Avaya supports healthcare organizations of all sizes, including some of the...