IEX Corporation, a subsidiary of NICE Systems Ltd., is a leading supplier of workforce and performance management software used by contact centers worldwide. Founded in 1988, IEX has nearly 20 years experience in the market with solutions deployed in over 3,100 contact centers with more than a million agents in 50 countries. TotalView Workforce Management solutions from IEX provide a centralized platform for optimizing the contact center’s performance, helping centers forecast and plan more accurately and schedule more effectively. The company's performance management solutions deliver a unified view of operational metrics, helping everyone gain a clear understanding of performance goals and results.
IEX customers realize more benefits and ROI than with any other workforce and performance management solutions.
The Connection is a U.S. based outsource contact center providing specialized customer service, support and technical help desk solutions tailored to meet the needs of your inbound or outbound program. We provide a complete approach to contact center management, proactively helping you attain... Read More
The Taylor Reach Group is a call center and contact center consultant company specializing in customer experience consulting, call and contact center consulting, management, performance, technologies, site selection, tools and assessments. The Taylor Reach Group consultants, each with more... Read More
DidItBetter Software products are useful for synchronizing data between Exchange folders (public folders, Outlook user mailbox/personal folders, resource mailboxes). Solutions are available for on-premise Exchange Server, Office 365, hybrid platforms. Supports global address list sync, too!