FaxBack Fax-On-Demand blends automated voice response with fax server technology to provide a document delivery solution. It can be used in literature and document fulfillment for technical support, product support, and sales and marketing efforts. From a touch-tone telephone, customers, prospects and associates follow a series of voice-prompted menus or "call paths" to access a catalog of documents, make selections and have them delivered to their fax machine within seconds.
The Connection is a U.S. based outsource contact center providing specialized customer service, support and technical help desk solutions tailored to meet the needs of your inbound or outbound program. We provide a complete approach to contact center management, proactively helping you attain... Read More
The Taylor Reach Group is a call center and contact center consultant company specializing in customer experience consulting, call and contact center consulting, management, performance, technologies, site selection, tools and assessments. The Taylor Reach Group consultants, each with more... Read More
Say goodbye to overly complex and costly contact center infrastructure. Bright Pattern offers the next generation of cloud-based contact center and customer experience management solutions. With flip-the-switch activation, you can deploy in days and make changes in minutes. As a multichannel,...