Ericsson Enterprise Networks

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7001 Development Drive, P.O. Box 13969
Research Triangle Park, NC 27709-3969
About Ericsson Enterprise Networks
  • Solidus eCare is a customer contact center platform with integrated VoIP and web capabilities. Solidus works in legacy voice environments as well as IP-based networks, uniting multiple different communications channels into a single interface. Skills-based and customer profile-based routing is applied regardless of medium, and all client interfaces support remote workers.
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