Chadbourn Marcath

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2500 West Chicago Avenue, 2nd Floor
Chicago, IL 60622-4515
About Chadbourn Marcath
  • Call Center Solutions is a line of management information products that can improve the operation of the call center. Using data from the Automatic Call Distribution (ACD) software on a telephone switch, Call
    Center Solutions highlights, translates, and delivers actionable ACD information to call center management, supervisors, agents, and callers. They offer a suite of products to address business needs. These
    products can be purchased as single modules, as well as be configured for multi-site facilities. Beyond their standard products, they offer custom applications to meet the unique and changing communications of call
    centers, and middleware solutions for third party developers.
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