Nemesysco Ltd. is a leading provider of voice analysis and emotion detection technologies for defense and civilian markets. Nemesysco's QA5 technology uses advanced voice analysis to scan through all ongoing calls in your call center and identify the ones that are mistreated, in real-time or right after fact. QA5 provides unmatched insights about your agents' performance as well as customer satisfaction levels from every serviced aspect of your operation.
The Connection is a U.S. based outsource contact center providing specialized customer service, support and technical help desk solutions tailored to meet the needs of your inbound or outbound program. We provide a complete approach to contact center management, proactively helping you attain... Read More
The Taylor Reach Group is a call center and contact center consultant company specializing in customer experience consulting, call and contact center consulting, management, performance, technologies, site selection, tools and assessments. The Taylor Reach Group consultants, each with more... Read More
VereQuest provides a range of products and services that work together to help improve and sustain contact center performance: - Outsourced Quality Assurance - Multi-channel, Cloud-based QA Platform - Customer-centric e-Learning - Customer Journey Mapping - Center and Customer Experience...