Sonant Corporation provides customized phone-and Web-based contact automation and management, customer/citizen service, and electronic payment systems to a wide range of commercial and government organizations. It has been doing so for more than 20 years. Sonant’s InfoLock Interactive Voice/Web Response (IVR/IWR) and automated SAM (Sales/Support Agent Manager) are just two of the many affordable, all-in-one customer management, automated messaging, and e-payment solutions that easily integrate with your organization’s existing phone and data networks. The products offer cost-effective integration of the current voice- and data-processing technologies, including Web and automatic speech recognition.
The Connection is a U.S. based outsource contact center providing specialized customer service, support and technical help desk solutions tailored to meet the needs of your inbound or outbound program. We provide a complete approach to contact center management, proactively helping you attain... Read More
The Taylor Reach Group is a call center and contact center consultant company specializing in customer experience consulting, call and contact center consulting, management, performance, technologies, site selection, tools and assessments. The Taylor Reach Group consultants, each with more... Read More
Say goodbye to overly complex and costly contact center infrastructure. Bright Pattern offers the next generation of cloud-based contact center and customer experience management solutions. With flip-the-switch activation, you can deploy in days and make changes in minutes. As a multichannel,...