Rating: 0 - Write A Review
350 Campus Drive
Marlborough, MA 01752
About 3com
  • 3Com provides a range of center solutions for both 3Com NBX® and VCX IP telephony platforms. 3Com eXchange Call Center software is ideal for organizations that have as few as five inbound call agents and require enhanced call management. The 3Com EPICCenter Contact solution provides media-rich channels for customer communications and supports extensive database integration and outbound campaigns. It is particularly cost-effective for small and medium-sized contact center environments with 10 or more agents. And in partnership with Aspect Software, the industry leader in sophisticated, high-end contact centers, 3Com offers scalable, distributed solutions that let an organization use a common platform for multiple business activities conducted simultaneously in different locations. Working with 3Com VCX Connect and Enterprise IP-PBX systems, Aspect Unified IP™ Solutions provide highly resilient, comprehensive and flexible multimedia contact centers for 100 or more agents.
Competitors of 3com
  • The Taylor Reach Group Inc.

    The Taylor Reach Group is a call center and contact center consultant company specializing in customer experience consulting, call and contact center consulting, management, performance, technologies, site selection, tools and assessments. The Taylor Reach Group consultants, each with more... Read More
  • Arca Technologies Ltd

    Integrated VoIP and TDM Platform providing bulk call generation, protocol analysis and QoS measurements. Read More
  • Porta Software Ltd.

    PortaSIP is a call control software package based on the Session Initiation Protocol (SIP), providing a full array of call routing capabilities to maximize performance in both small and large packet voice networks. PortaSIP also provides a solution to the NAT traversal problem and enhances any...