OnviSource, Inc. is a Delaware Corporation headquartered in Plano (Dallas area), Texas with an Operations Center in Oklahoma. OnviSource is a leading provider of highly affordable and integrated Workforce Optimization and Customer Interaction Management software and award-winning outsourcing solutions.
OnviSource’s product suite, OnviCenter 6, offers highly affordable, fully integrated software solutions for inbound and outbound call handling, workforce optimization, agent transaction automation and contact center business applications.
OnviSource’s award winning OnviServ offers performance-based and technology-enabled outsourcing services in telemarketing, campaign management, order processing-fulfillment and customer support.
OnviSource has provided contact center solutions to thousands of business enterprises worldwide. .
The Taylor Reach Group is a call center and contact center consultant company specializing in customer experience consulting, call and contact center consulting, management, performance, technologies, site selection, tools and assessments. The Taylor Reach Group consultants, each with more... Read More
Say goodbye to overly complex and costly contact center infrastructure. Bright Pattern offers the next generation of cloud-based contact center and customer experience management solutions. With flip-the-switch activation, you can deploy in days and make changes in minutes. As a multichannel,...
Avaya is a global market leader in business communications technologies and networking, including unified communications, video, customer engagement, supported by associated services and a network of channel partners. Avaya supports healthcare organizations of all sizes, including some of the...
OnviCord is an affordable suite of Workforce Optimization products that provide the features required to perform Quality Management effortlessly - OnviCord PRO Call Recording, recording with browser-based access for immediate search/ playback. Records 4-4000 phones, integrates with most... Read more