Products in the Call Center Marketplace

# A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
  • Web+Center By Internet Software Sciences

    Web-based Help desk products for IT support and customer self service portals Read More
  • White Glove/Concierge Services By teleNetwork, Inc.

    White Glove customer care is critical to the success of relationships with high value customers. High value customers have demonstrated a willingness to change providers when not satisfied with the quality of the support and care provided. In order to increase retention of high valuable... Read More
  • Wide Area Networks By Appia Communications

    MPLS, Private Networking, Managed WAN and monitoring services Read More
  • Wireless Headsets By Sencommunications, Inc.

    Untangle your communications with a wide range of the highest quality wireless headsets from Sencomm and Plantronics®. Integrate your PC and desk phone with Savi™ Office. Savi™ Office is the wireless headset system that unifies voice communications and integrates your desk phone and PC audio... Read More
  • Workforce Management By Calabrio

    Calabrio Workforce Management makes it easy for contact center managers to forecast accurately, develop schedules for multiple sites, track key performance indicators, and manage real-time adherence. Calabrio Workforce Management provides easy access to the information your schedulers need... Read More
  • Workforce Optimization Consulting By Servion Global Solutions

    Servion offers assessment services for existing WFO implementations. Based on an analytics-led approach, Servion WFO consultants analyze current customer interaction routing and scheduling practices to recommend optimal shifts that lead to an enhanced customer experience. Read More