Products in the Call Center Marketplace

# A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
  • Sales By PeopleKeys

    Understand Your Natural Selling Style and How to Adapt It To Meet the Needs of Customers with the DISC Sales Style Report. Learn how DISC relates to how you instinctively sell and want to be sold to. Identify your selling strengths and learn to adjust your selling style to meet the needs of your... Read More
  • Sales Performance System By Richardson

    Richardson’s Sales Performance System (SPS) is a proven, end-to-end integrated process that Richardson uses to diagnose your needs and develop truly customized solutions that lead to sustained sales performance improvement. Our system enables you to focus on critical sales methodologies and... Read More
  • Salesforce Integration By Bright Pattern, Inc.

    All of our contact center solutions integrate with Salesforce. We offer a close, simple, integration with the Force.com platform. It empowers your users to maintain a complete view of customer activity and to communicate with their customers the way that the customers choose to, such as phone or... Read More
  • Scheduling Software - FREE 30-day trials By BMS Shift Scheduling Software

    Try Snap Schedule Employee Scheduling Software FREE for 30 days! Snap Schedule Employee Scheduling Software minimizes the time you spend on scheduling and helps you ensure adequate staffing and adherence to labor and union rules. Schedule employees based on position, skill, availability,... Read More
  • Sennheiser PC7 Monaural USB Headset By Headset World Inc.

    Simply plug it in to your computer and start talking over the internet: the affordable PC 7 USB features super-easy USB plug & play and is ideal for family use. The PC 7 USB features a single-sided wearing style, which lets you keep one ear free while you are chatting. Developed with sturdy... Read More
  • Sennheiser SH 330 By Headsets4 U

    Sennheiser SH330 "the perfect 10" Attractive design, light weight and comfortable, giveing that "made to measure feel". Noise canceling adjustable mic boom monaural headset. The SH330 headband is adjustable on both sides giving extra comfort. Exchangeable ear pad and side support, pivoting... Read More
  • Service Channels By The Connection Contact Center & Consulting Services

    IVR, Live Operator, Social Media & Networks, Live Chat, Email, Text, Self-Service Read More
  • ServInsights By Servion Global Solutions

    Contact centers are the data nerve centers of every enterprise. Customers leave behind a large amount of data with every interaction, creating a wealth of information. As the data volume grows and new channels get added, contact centers are plagued by data silos and information overload. A... Read More
  • ServIntuit By Servion Global Solutions

    Imagine the world, where customers get what they want even before they ask for it. Even better, imagine the world, where they are offered something even before they decide that is what they want. Well, these times are not light years away. It’s happening right now! Customers often navigate... Read More
  • SimACD By Portage Communications

    SimACD™ is an exciting add-on module to Call Center Designer. You can now test and try out different numbers of agents and inbound lines in a computer simulated automatic call distributor (ACD) before actually implementing them in your call center. SimACD supercedes the Erlang formulas used... Read More
  • Site Selection By The Taylor Reach Group Inc.

    Many call or contact centers today exist in locations, because that is simply where they were built. On the 3rd floor or across the campus, they are located where the organization had available space to house them. Increasingly however organizations are realizing that not all locations are... Read More
  • Smith Corona Telephone Headsets By Comfort Telecommunications

    Quality Factory Direct telephony equipment Headsets-USB and corded, amplifiers, dial pads, accessories, large repair facility. No obligation trials! Read More
  • Smith Corona Ultra Binaural Headset w/Cisco Cord By Headset World Inc.

    Call center tested and approved Compare to Plantronics H261N Lightweight but durable Ultra noise canceling microphone Speakers on both ears Free bottom Cord for direct connection to Cisco 7900 series IP phones no amplifier required, or you can also use the cord with their M22, AP15 amplifiers 3... Read More
  • Snap Schedule Employee Scheduling Software By BMS Shift Scheduling Software

    Snap Schedule Employee Scheduling Software minimizes the time you spend on scheduling and helps you ensure adequate staffing and adherence to labor and union rules. Schedule employees based on position, skill, availability, labor cost, and seniority. Easily assign shifts, mark time off, move... Read More
  • Snapshotz™ By The Taylor Reach Group Inc.

    Snapshotz™ Audit takes an indicative approach as it is a self-directed assessment of the Call Center/ Contact Center. Snapshotz™ Online is the world's first and only SaaS-based call center audit tool. Snapshotz™ assesses your call center or contact center across 8 categories, 29... Read More
  • Soffront Enterprise CRM Software By Soffront Software Inc

    Soffront offers the advantage of Experience, Technology and Focus with an integrated enterprise CRM application. We offer the highest adoption rate in the industry with an integrated CRM comprised of Marketing Automation, Sales Automation, Customer Support, Employee Support, Defect Tracking,... Read More
  • Soffront Small Business CRM Software By Soffront Software Inc

    Soffront offers the advantage of Experience, Technology and Focus with an integrated Mid-market CRM solution. The Soffront CRM application is comprised of Marketing Automation, Sales Automation, Customer Support, Employee Support, Defect Tracking, Knowledge Management, Order Processing, Asset... Read More
  • Sonora™Panels By Acoustics First

    Sonora Acoustical Wall Panels, previously referred to as Respond Panels, are used to reduce echo and reverberation in applications, small and large. These panels are manufactured from a rigid high density (6-7 PCF) glass fiber acoustical board and covered with an acoustically transparent fabric.... Read More
  • Sound Channels Acoustical Wall Fabric By Acoustics First

    Acoustical Fabric for Vertical Surfaces Sound Channels® is a dimensional fabric that offers excellent acoustical properties, unmatched fade resistance, and a fire/smoke retardant Class A rating. Sound Channels® is resistant to moisture, mildew, rot, bacteria, and is non-allergenic. Produced... Read More
  • Sourcing: In-Out/Home or Near By The Taylor Reach Group Inc.

    Whether you are looking at outsourcing, offshoring, insourcing, nearshoring or homesourcing, The Taylor Reach group can help you. Not only have we completed numerous consulting projects in all of these areas, but we have built and operated outsource organizations on two continents. With our... Read More
  • SPAS Call Center Agent Pre-Employment Screening Software By TeleSoft Systems

    Top performing Call Centers drive their revenue & performance through superior hiring tactics. Finding ways to hire better quality Agents is consistently placed as a priority by senior management. Deploying tools that give you better insight and more accurate predictions as to which applicants... Read More
  • Star2Star By TELECO, Inc.

    VoIP is all about standards. So how can one VoIP system be very different from the others? The Star2Star system is built using industry-standard components and protocols, and is fully standards compliant. But Star2Star uses a new and unique system architecture that provides users with an... Read More
  • Starting a Call Center or Contact Center By The Taylor Reach Group Inc.

    The question is how can you most effectively and efficiently implement a contact center or call center in your organization? Taylor Reach Can Help: There are more than 800 discrete tasks associated with building a call or contact center. We have assisted thousands of organizations to design,... Read More
  • Stretch Break By Para Technologies

    Ergonomic software to prevent injuries. A team of health care professionals developed Stretch Break to increase circulation, relieve tension, boost your energy level, and help guard against Repetitive Strain Injuries (RSIs). Once installed on your hard drive, Stretch Break gently reminds you... Read More
  • Sync™ Tables By Mayline Company LLC

    The shapely leg may turn heads, but it's the convenience that will make you fall in love. Thoughtful engineering features include a single-handed control mechanism that enables one person to easily flip the top. The control's center placement allows a wide variety of custom top shapes. The table... Read More