Products in the Call Center Marketplace

# A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
  • PBX Parachute By Virtual PBX

    PBX Parachute is a disaster recovery and business continuity service for your hardware phone system. In the event of a telecom outage (lines cut, gas leak, earthquake, electrical ourage, or phone system problem), calls can be forwarded over to the PBX Parachute, which in turn would act as the... Read More
  • PCI Level 1 Call Center By Quality Contact Solutions, Inc.

    When contracting with an outsourced telemarketing service provider, make sure you ask if they are a PCI Level 1 Service Provider. This is particularly important if your telemarketing campaign involves making a sale or taking an order with a credit card. Quality Contact Solutions is a PCI Level... Read More
  • Perfect Communicator By TELECO, Inc.

    Perfect Communicator is a Cloud-based solution that provides Proactive Marketing, Advertising Message Delivery, and a Commitment to Customer Service. Features include customer help buttons, overhead announcements, background music, music/messaging on hold, automated attendant, voice mail to... Read More
  • Performance Management & Metrics By The Taylor Reach Group Inc.

    You can’t manage what you can’t or don’t measure. Developing and implementing a balanced set of metrics that are relevant and actually support business decision making is critical in any environment and this is also true of call centers. Should we be measuring FCR, NPS or CSAT and at what level... Read More
  • Phone Answering Services By Emenac Call Center Services

    The way you communicate with your customers, distinguishes your business that’s why your focus and attention is much needed and when you are stuck, that may become difficult to achieve. You always have other more important things to put your focus on. The best way to keep everything in a... Read More
  • Pivotal CRM for Capital Markets By Pivotal CRM

    In your market, relationships mean everything and sharing information across your firm is the key to collaborating and getting deals done. But, collaboration can be a challenge due to the complex network of internal and external parties involved in deals. On the equity sales side, your ability... Read More
  • Pivotal CRM for Commercial Banking By Pivotal CRM

    To compete with today’s global banks and regional credit unions, you have to work harder to ensure that your clients feel valued. But, how can you deliver enhanced service without driving up service costs and discouraging clients? In today's business environment, commercial banks face increasing... Read More
  • Pivotal CRM for Mutual Fund Wholesaling By Pivotal CRM

    To compete in today's crowded market, you need to be strategic about resource allocation and take a strategic approach to managing broker-dealer channels. To achieve this, you need better insight into broker relationships and profitability. CDC Pivotal CRM for Mutual Fund Wholesaling is an... Read More
  • Pivotal CRM for Wealth Management/Private Banking By Pivotal CRM

    Clients seeking out your private banking services today are more cautious than ever. To win your share of their business, you need to demonstrate a level of personalized service that makes you stand out from competing firms.CDC Pivotal CRM for Private Banking helps you streamline operations,... Read More
  • Plantronics Blackwire C210 USB Noise Canceling Monaural Headset for Unified Communications By Headset Zone

    Blackwire C210-M is excellent Product introduce by Plantronics, Optimized for Microsoft Office Communicator, With simple call controls for a convenient hands-free environment, this corded Blackwire C210-M makes voice communications over PC more effective and productive. Delivering full wideband... Read More
  • Plantronics Blackwire C420 USB Noise Canceling Binaural Headset for Unified Communications By Headset Zone

    High-quality PC stereo sound and multimedia are yours, anytime and anywhere, in the office or on the go with the portable Blackwire™ 420 USB headset. UC Standard version built for UC applications and softphones from Avaya, Cisco, IBM and more Read More
  • Plantronics CS510 Over-the-Head Manural UC Headset System By Headset Zone

    Key Feature you can go mobile and multi-task up to 350 feet from your desk. Answer end and mute, Volume controls at your fingertips. CS510 Series also have three, there’s one to match your personal style. Enjoy the sleek contemporary style. DECT technology in the CS510 eliminates Wi-Fi... Read More
  • Plantronics CS540 Convertible Headset By Headset Zone

    Plantronics CS540 is the new advance features wireless headset and is replacement of the legendary Plantronics CS55 and Plantronics CS50 family. The CS540 is new and latest version of CS Series there are many new features added with this magnificent headset,which is why that has made the... Read More
  • Plantronics CS540 Headset By Headsets4 U

    Plantronics legendary CS family is setting a new wireless standard for desk phone communication with the CS500™ Series, which features the lightest DECT™ headset on the market, a new streamlined design and improved performance. Go mobile and multi-task up to 350 feet (100 meters) from your desk... Read More
  • Plantronics CS70N Professional Wireless Headset System By Headset Zone

    Gorgeous and brainy; Stylish and smart - Get the best of both worlds with Plantronics CS70N professional wireless headset system - the perfect marriage of premium audio performance and sleek styling. Plantronics CS70N Headset Features: 1.9GHz DECT 6.0 technology Noise canceling microphone... Read More
  • Plantronics EncorePro HW510 Monaural Headset By Headset World Inc.

    Over-the-head Monaural Noise canceling Adjustable fit lightest in its class Quick Disconnect feature provides walkaway convenience and compatibility with all Plantronics USB, desk phone audio processors, and direct connect cables Flexible noise-canceling boom allows optimal positioning for voice... Read More
  • Plantronics Headsets By CMS Communications

    Plantronics products can significantly improve the way businesses communicate. Simply smarter communications is about integrating information across devices and applications. We offer a range of solutions that are ideal for the demands of large businesses, from wireless office systems to mobile... Read More
  • Polycom Voice Conferencing By CMS Communications

    Remarkable voice quality for any size room Voice conferencing is one of the most critical elements of group communication. Excellent voice quality is essential for both voice-only calls and visual communication environments, ensuring that everyone can clearly hear and be heard to improve... Read More
  • Power On Premise Self-hosted Dialer By ChaseData Corporation

    An intelligent, integrated environment combining predictive dialer software and high-end telephony hardware, Chase Data’s Power On Premise is a self-hosted dialer that let’s your reps access campaigns, read scripts, field rebuttals, disposition calls and perform post call processing... Read More
  • Predictive Dialer By Five9, Inc.

    Five9 provides the market-leading hosted predictive dialer to automate your outbound calling campaigns and boost productivity up to 300%. In any industry, when you regularly make outbound calls to your customers and are looking for ways to improve your productivity, the Five9 dialer can help.... Read More
  • Process Improvement and Management By The Taylor Reach Group Inc.

    Often, a new perspective can identify areas of improvement that are overlooked due to monotonous consistent experiences, and the distraction of daily operations. Taylor Reach has the tools necessary to quickly assess and provide solutions to gain true operational insights. Are you committed to... Read More
  • Product Configurator By Pegasystems

    The Pegasystems Product Configuration Solution Framework™ provides best practices for creating and maintaining product-configuration information that is critical to the carrier's success. Organizations can enjoy unprecedented agility in their ability to quickly bring new products to market:... Read More
  • Professional Corded Headsets By VXi Corporation

    VXi's Professional Corded Headsets for contact/call centers and offices feature state-of-the-art noise-canceling, high-end audio receivers, flexible gooseneck booms, and a combination of durability and lightweight comfort. Corded headset models from VXi include: Envoy UC, UC ProSet LUX, UC... Read More