Call Center Online Training Courses

Available from BenchmarkPortal , LLC

The College of Call Center Excellence offers one of the most highly regarded Call Center Training programs in the country, led by the industry's top-rated instructors, with over 150 years combined experience. These training courses will equip you with the skill set that you need to improve your call center's performance. You will be able to return to your business and drive effective change for your contact center using best practice methods validated by the nation's premier call center institute: The Center for Customer-Driven Quality.

Our experienced certified instructors make the difference. The Center for Customer-Driven Quality. For managers looking to enhance their skills and insights on a wide range of subjects, there is no better program. Courses are designed to let you customize the learning experience by focusing on specific areas of interest. All courses cover the key challenges you need to address to successfully elevate your contact center to new levels of excellence.

Live Online Call Center Training:

Our live online call center training provides a cost-effective way to maximize your training, provide virtual training in your call center or home, and cover the key challenges you need to address to successfully elevate your contact center to new levels of excellence.

Class size allows one-on-one interaction with the instructors
Save on employee travel cost
Minimize time away from work

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