Comverse Infosys, Inc.

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234 Crossways Park Drive
Woodbury, NY 11797-2015
About Comverse Infosys, Inc.
  • Comverse Infosys’ Customer Xperience offers a single, switch-independent, recording platform that performs monitoring for call center agents as well as transaction verification. Whether customer contact is made by voice, voice over IP, the web, email, live chats, video or fax, Customer Xperience has a means of recording, analyzing and reporting this business intelligence back to the contact center managers so they can make strategic decisions for their company.
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