About PowerHouse Consulting, Inc.
- PowerHouse is a management consulting firm with a strategic focus on Contact Centers and telecommunications technology. Kathleen M. Peterson, our Chief Vision Officer (CVO), is an acclaimed Contact Center consultant, international speaker, and industry visionary. Kathleen formed PowerHouse in 1987 as a source for Call Center management and Customer Service training. Since then, PowerHouse has extended its services to offer an array of strategic planning, assessment, and implementation services related to Contact Centers and technology infrastructure. . And since we have no specific ties to software vendors, our recommendations are objective and impartial.