TelAthena is a multi-user multi-purpose software system that automates the exchange of information by telephone and/or Internet. It can perform as an inbound and outbound telemarketing system, or as a help desk, a market research interviewing system, or as a sales and account management system. Through the utilization of its scripting functions, TelAthena can be adapted to any CRM application involving a real or virtual contact center application.
The Taylor Reach Group is a call center and contact center consultant company specializing in customer experience consulting, call and contact center consulting, management, performance, technologies, site selection, tools and assessments. The Taylor Reach Group consultants, each with more... Read More
Epicor Software Corporation drives business growth. We provide flexible, industry-specific software that is designed around the precise needs of our manufacturing, distribution, retail, and service industry customers. More than 40 years of experience with our customers’ unique business processes...
Unisys offers a portfolio of business solutions in consulting and systems integration, outsourcing, network services and security, and enterprise-class server and related technologies. We align CRM solutions with customer-driven issues.