Since 1997, Sytel Limited has supplied best-of-breed software components and full-service solutions for contact centers in over 50 countries around the world. It has won global respect for its Softdial™ Contact Center solution, leading the world on performance under compliant dialing conditions.
From its core dialing engine to scripting, reporting and management applications, Sytel components are built to perform and scale seamlessly from 5 agents to 3000+. Their inherent flexibility enables highly distributed multi-tenant architectures, delivering fully redundant premises-based or cloud/ hosted solutions.
Sytel is committed to supporting its customers 24/365.
The Taylor Reach Group is a call center and contact center consultant company specializing in customer experience consulting, call and contact center consulting, management, performance, technologies, site selection, tools and assessments. The Taylor Reach Group consultants, each with more... Read More
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