prairieFyre Software

Rating: 0 - Write A Review
730-555 Legget Drive, Tower B
Kanata, ON K2K 2X2
About prairieFyre Software
  • prairieFyre's CyberACD software suite provides management tools that help call center managers run both small call centers and multi-site operations. The software collects and stores data from the telephone system or call server. It automatically routes and reports on e-mail contacts. It provides comprehensive multi-contact historical performance reporting and displays multi-contact real-time performance statistics to managers and agents. It forecasts call traffic based on historical data and calculates the required resources. The software schedules agents and assists in assuring that the right resources are in place at the right time to provide the desired level of service.
Competitors of prairieFyre Software
  • The Connection Contact Center & Consulting Services

    The Connection is a U.S. based outsource contact center providing specialized customer service, support and technical help desk solutions tailored to meet the needs of your inbound or outbound program. We provide a complete approach to contact center management, proactively helping you attain... Read More
  • HeadSetters

    Wireless and Bluetooth Headsets from Plantronics, GN Netcom & VXI. Refurbished Headsets, Headset Accessories, Full Service Headset Repair Facility, Heasdset Rentals, Audio Conferencing Equipment from RevoLabs and Polycom. Business Grade-Refurbished Computers and Laptops.
  • ARC Consulting, LLC

    Telephone Performance Assessment Services. Our call center services include remote monitoring and mystery calling. All of our programs are designed to provide objective, impartial observations to measure the quality of service provided by your representatives. We specialize in small and large...