Minacom service level test automation solutions are specifically designed for telcos and Cable MSOs, helping them streamline operations and efficiently maintain critical services. Minacom's DirectQuality R7 test platform integrates VoIP, data, video, fax/modem and analog voice with a highly scaleable web-based OSS system. DirectQuality also offers trunk, carrier, and route testing, helping Telcos automate least cost routing and other critical business processes with the same Minacom test solution over 50 carriers already use to monitor their next-gen IP services. Cable MSO's will benefit from DirectQuality's extensive integration with widely deployed softswitches, transponders, handheld test-sets and MTA's, offering a unique digital voice test automation solution that leverages the network assets they already own.
The Connection is a U.S. based outsource contact center providing specialized customer service, support and technical help desk solutions tailored to meet the needs of your inbound or outbound program. We provide a complete approach to contact center management, proactively helping you attain... Read More
OpenScape UC (Unified Communications) enables better communication and collaboration between students, faculty, and administration through unifying formerly separate modes of communication into a single, combined user experience that empowers student and staff engagement regardless of location...
Conveyant Systems – the industry-leading supplier of PC-based Operator Consoles and E9-1-1 Emergency Location Management Solutions for PBX, VoIP and Centrex applications. Our software interfaces with telecommunications and data networks to provide feature-rich solutions for your enterprise.