Plum is a leading provider of enterprise-class, open standard products for Interactive Voice Response (IVR) and Computer Telephony (CT)solutions. Plum IVR gateway software fully supports VoiceXML, the popular public domain standard for automated telephony. Reliable, flexible, and easy-to-deploy Plum solutions integrate with all common telecom systems and databases while offering revolutionary price/performance.
The Connection is a U.S. based outsource contact center providing specialized customer service, support and technical help desk solutions tailored to meet the needs of your inbound or outbound program. We provide a complete approach to contact center management, proactively helping you attain... Read More
The Taylor Reach Group is a call center and contact center consultant company specializing in customer experience consulting, call and contact center consulting, management, performance, technologies, site selection, tools and assessments. The Taylor Reach Group consultants, each with more... Read More
ClickFox’s patented software transforms your existing customer data into true, objective insight by showing your customers’ step-by-step behavior within AND across interactive systems, such as web sites, IVR/Speech systems, kiosks and agent's CRM desktops. Only ClickFox can translate...