KANA -- Service Done Right, Customers for Life Great customer service leads to increased customer loyalty. KANA's multi-channel customer service solutions help you create memorable, positive and profitable customer experiences over any channel. KANA's integrated solutions allow companies to deliver consistent, quality service across all channels, including email, chat, call centers and Web self-service, so customers have the freedom to choose the service they want, how and when they want it. KANA's award-winning solutions are proven in more than 600 companies worldwide, including approximately half of the world's largest 100 companies.
The Taylor Reach Group is a call center and contact center consultant company specializing in customer experience consulting, call and contact center consulting, management, performance, technologies, site selection, tools and assessments. The Taylor Reach Group consultants, each with more... Read More
Epicor Software Corporation drives business growth. We provide flexible, industry-specific software that is designed around the precise needs of our manufacturing, distribution, retail, and service industry customers. More than 40 years of experience with our customers’ unique business processes...
Unisys offers a portfolio of business solutions in consulting and systems integration, outsourcing, network services and security, and enterprise-class server and related technologies. We align CRM solutions with customer-driven issues.