KANA -- Service Done Right, Customers for Life Great customer service leads to increased customer loyalty. KANA's multi-channel customer service solutions help you create memorable, positive and profitable customer experiences over any channel. KANA's integrated solutions allow companies to deliver consistent, quality service across all channels, including email, chat, call centers and Web self-service, so customers have the freedom to choose the service they want, how and when they want it. KANA's award-winning solutions are proven in more than 600 companies worldwide, including approximately half of the world's largest 100 companies.
The Taylor Reach Group is a call center and contact center consultant company specializing in customer experience consulting, call and contact center consulting, management, performance, technologies, site selection, tools and assessments. The Taylor Reach Group consultants, each with more... Read More
We work with clients to develop and manage effective B2B lead generation programs that feed your business a steady stream of qualified leads and appointments. What would it mean to your business if your sales reps doubled the number of appointments they had every week? Let us show you how.