ECHO is a Digital Call Recording Solution integrating with Avaya phone switches. Includes recording, screen capture, evaluations, etraining, agent portal, web services, reporting and more for one low price.
The Connection is a U.S. based outsource contact center providing specialized customer service, support and technical help desk solutions tailored to meet the needs of your inbound or outbound program. We provide a complete approach to contact center management, proactively helping you attain... Read More
The Taylor Reach Group is a call center and contact center consultant company specializing in customer experience consulting, call and contact center consulting, management, performance, technologies, site selection, tools and assessments. The Taylor Reach Group consultants, each with more... Read More
America’s Call Center offers seamless integration of your call center programs in a cost effective and professional environment to increase your Return On Investment (ROI) while delivering more satisfied customers. By being a partner with our clients, we can offer customized solutions using the...