VocalPoint VoiceBrowser allows businesses to build customized voice services that access live Web content. By licensing this software and deploying it within a network infrastructure, telecommunications carriers, voice platform vendors, and Global 2000 companies can create private-label voice services. VocalPoint VoiceASP is an outsourced enterprise-class voice solution. VoiceASP allows implementation of services connecting existing Web content to any phone.
The Connection is a U.S. based outsource contact center providing specialized customer service, support and technical help desk solutions tailored to meet the needs of your inbound or outbound program. We provide a complete approach to contact center management, proactively helping you attain... Read More
The Taylor Reach Group is a call center and contact center consultant company specializing in customer experience consulting, call and contact center consulting, management, performance, technologies, site selection, tools and assessments. The Taylor Reach Group consultants, each with more... Read More
ClickFox’s patented software transforms your existing customer data into true, objective insight by showing your customers’ step-by-step behavior within AND across interactive systems, such as web sites, IVR/Speech systems, kiosks and agent's CRM desktops. Only ClickFox can translate...