About TeleSynergy Research (USA), Inc.
- TeleSynergy combines advanced telephony features and IP technology to provide multi-location IP telephony and 2 ~ 600 seats Call Center total solutions for small to medium size businesses. TelePCX, the Multi-location solutions, supply fully-integrated multi-site PBX system, VoIP gateway, and customizable applications for businesses. Companies with multiple sites can benefit from the fully integrated multi-site PBX System, including the advanced telephony features and the integrated VoIP gateway; Vertical markets such as legal consulting services or appointment systems in the health care industry can benefit from customized IVR applications. TeleContact provides Call Center solutions including: Intelligent ACD, outbound marketing thru predictive dialing, campaign management, built-in digital call recording, comprehensive reporting package, database integration for CRM and much more for unique applications needs. The one-source characteristic with the highly customizable capabilities allows the system to continuously respond to rapid-changing communications needs and adopt to the way a business operates.