OAISYS is a modular and integrated product suite that provides contact center, business productivity, and recording solutions for small to medium size businesses. Specific applications include Call Router for intelligent call routing; Voice Assistant for interactive voice response; Net Phone for screen pops and LAN-based telephony software; Tracer for digital call recording/logging; and CenterLink for ACD-style e-mail and web chat routing applications.
The Connection is a U.S. based outsource contact center providing specialized customer service, support and technical help desk solutions tailored to meet the needs of your inbound or outbound program. We provide a complete approach to contact center management, proactively helping you attain... Read More
The Taylor Reach Group is a call center and contact center consultant company specializing in customer experience consulting, call and contact center consulting, management, performance, technologies, site selection, tools and assessments. The Taylor Reach Group consultants, each with more... Read More
Unisys offers a portfolio of business solutions in consulting and systems integration, outsourcing, network services and security, and enterprise-class server and related technologies. We align CRM solutions with customer-driven issues.