teleNetwork is the leader in providing contact center and business process outsourcing services to companies who want to create a differentiated customer experience. We set out each day to identify ways to improve the experience for our clients by developing and executing highly successful customer service strategies. We serve companies in many industries including telecommunications, mobility, cloud, electronic government, eCommerce, software, retail and video. Our partners have been recognized for the unique and innovative ways that they deliver service to their customers leading to a number of industry awards and consistent brand recognition.
We help our partners create experiences that are highly personalized by focusing on what’s most important: customer satisfaction. We’ve taken countless models and transformed them from a highly scripted and transactional feel, to an extraordinarily personal and customer friendly approach to care and support.
Our team has helped shape strategies for companies who required a more meaningful customer experience. We’ve aligned our experience management capabilities with client initiatives ranging from new product launch to developing white glove concierge experiences.
The Connection is a U.S. based outsource contact center providing specialized customer service, support and technical help desk solutions tailored to meet the needs of your inbound or outbound program. We provide a complete approach to contact center management, proactively helping you attain... Read More
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Standing out in a crowded marketplace is something that companies struggle with every day. Identifying opportunities to delight and empower your customers can be the difference between building meaningful customer relationships or losing a customer’s business. Many organizations spend countless... Read more