Phone for Success® offers customized on-site training for sales and service representatives, supervisors, managers and coaches to help them develop the critical and unique skills necessary to get the most powerful results from using the telephone. • Phone for Success® training results are immediate! Performance levels routinely increase by 30% to 50%, virtually guaranteeing productivity improvement, higher sales results, more upsell and cross sell opportunites and overall customer satisfaction and retention. • Joel Linchitz, founder and CEO, is recognized globally as an expert on consultative selling techniques and proactive customer service. His hands-on approach to training and his industry-unique programs contribute to dramatic increases in performance for his clients. • How we guarantee increased performance *We become experts in your business and tailor training to match your needs *Our philosophy, methodologies, and approach have been tested over many years *We motivate and challenge your staff to achieve the highest levels of professionalism *We reinforce the learning process immediately after classroom training *We measure performance and provide follow-up like no one else in the world. • In addition to training, we consult in every facet of outbound and inbound telesales/service, including managing, hiring, scripting, motivation, compensation, rewards, and incentives. Our client roster includes Dale Carnegie, GE Capital Financial Assurance, Alltel Communications, Sharp Electronics, Aetna, Fleet Bank, Matrix Direct Insurance, Airborne, Citibank, and many more.
Salesforce.com is the enterprise cloud computing company. The company's portfolio of Salesforce CRM applications has revolutionized the ways that companies collaborate and communicate with their customers across sales, marketing and service. The company's Force.com Platform enables customers,...
We work with clients to develop and manage effective B2B lead generation programs that feed your business a steady stream of qualified leads and appointments. What would it mean to your business if your sales reps doubled the number of appointments they had every week? Let us show you how.
ICMI Inc. is a global leader in call center consulting, training, publications and networking. ICMI's mission is to help call centers (contact centers, help desks, customer care, support centers) achieve operational excellence and superior business results.