MobileIPCentrex for Thomson Cirpack VoIP switching platform since 2004. Selfcare portal, IVR, Call Center, Click-2-Dial, IPDialer, call recording with very affordable pricing. Optional SAAS, CAAS, hosted business models. www.mobileipcentrex.com for more information. Try IPDialer from www.download.com
The Taylor Reach Group is a call center and contact center consultant company specializing in customer experience consulting, call and contact center consulting, management, performance, technologies, site selection, tools and assessments. The Taylor Reach Group consultants, each with more... Read More
Unisys offers a portfolio of business solutions in consulting and systems integration, outsourcing, network services and security, and enterprise-class server and related technologies. We align CRM solutions with customer-driven issues.
Say goodbye to overly complex and costly contact center infrastructure. Bright Pattern offers the next generation of cloud-based contact center and customer experience management solutions. With flip-the-switch activation, you can deploy in days and make changes in minutes. As a multichannel,...
Web based selfcare and SIP/MGCP provisioning system plus IPCentrex, Unified Messaging, Call Center, CRM connector, Click-2-Dial, automatic Phonebook, e-fax and many other features for Cirpack-Thomson-Technicolor Softswitch. Available for purchase to fit existing Cirpack softswitch and to widen... Read more
Call center software for Cirpack-Thomson-Technicolor Softswitch. Features include: - Flexible Hunt group formation - Quality monitoring - Multi Site service - Skill based hunting groups - Agent statuses (Busy, At work, Post Call Processing, Ready, Available, Alert) - Integrated IVR (outgoing... Read more