Advanced Workforce Optimization (AWO) portal uses advanced forecasting, skills requirements planning, and schedule optimization technologies developed by ac2 researchers to improve your customer service and reduce costs.
The Taylor Reach Group is a call center and contact center consultant company specializing in customer experience consulting, call and contact center consulting, management, performance, technologies, site selection, tools and assessments. The Taylor Reach Group consultants, each with more... Read More
Minacs Worldwide provides CRM services. They design, build and manage multimedia contact center solutions. They say they have clients with customers in North America, Europe, Latin America, Asia and the Pacific Rim. They also state that they employ 2,400 people in 16 locations and handle 20...
Unisys offers a portfolio of business solutions in consulting and systems integration, outsourcing, network services and security, and enterprise-class server and related technologies. We align CRM solutions with customer-driven issues.