Advanced Workforce Optimization (AWO) portal uses advanced forecasting, skills requirements planning, and schedule optimization technologies developed by ac2 researchers to improve your customer service and reduce costs.
The Taylor Reach Group is a call center and contact center consultant company specializing in customer experience consulting, call and contact center consulting, management, performance, technologies, site selection, tools and assessments. The Taylor Reach Group consultants, each with more... Read More
Unisys offers a portfolio of business solutions in consulting and systems integration, outsourcing, network services and security, and enterprise-class server and related technologies. We align CRM solutions with customer-driven issues.
WFMSG has emerged as the innovator in collaborative, low cost workforce management solutions. WFMSG’s Community is coupled with an intelligent deployment process that results in rapid ROI. To learn more about Community or set up a live product review of this revolutionary solution and services...