Five9 is the largest pure cloud contact center software provider with more than 1,700 customers and facilitating more than 3 billion calls per year. Five9 is revolutionizing the contact center industry, bringing the power of the cloud to customer service and sales organizations around the globe. The company gives enterprises of all sizes access to sophisticated and innovative contact center solutions quickly, at a cost of ownership far lower than traditional premise-based solutions.
Five9’s IVR, ACD, and Skills-Based Routing features enable inbound contact centers to deliver exceptional customer service while lowering operational costs. For outbound contact centers, the Five9 phone dialer with support for Predictive, Power and Preview dialing keeps agents productive and increases sales revenues. For all contact centers, Five9 provides quality monitoring, agent performance, and workforce management capabilities.
The Connection is a U.S. based outsource contact center providing specialized customer service, support and technical help desk solutions tailored to meet the needs of your inbound or outbound program. We provide a complete approach to contact center management, proactively helping you attain... Read More
OpenScape UC (Unified Communications) enables better communication and collaboration between students, faculty, and administration through unifying formerly separate modes of communication into a single, combined user experience that empowers student and staff engagement regardless of location...
Conveyant Systems – the industry-leading supplier of PC-based Operator Consoles and E9-1-1 Emergency Location Management Solutions for PBX, VoIP and Centrex applications. Our software interfaces with telecommunications and data networks to provide feature-rich solutions for your enterprise.
Five9 provides the market-leading hosted predictive dialer to automate your outbound calling campaigns and boost productivity up to 300%. In any industry, when you regularly make outbound calls to your customers and are looking for ways to improve your productivity, the Five9 dialer can help.... Read more
Predictive dialing boosts agent productivity by up to 300% Five9 provides the market-leading hosted predictive dialer to automate your outbound calling campaigns and boost productivity up to 300%. In any industry, when you regularly make outbound calls to your customers and are looking for ways... Read more
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