inContact Cloud-Based Contact Center Platform
Available from UCN
inContact® is an on demand call center software solution designed to help you increase profitability by enabling you to operate more efficiently, enhance your customer experience, create new pathways to profit and support ongoing growth.
inContact delivers a comprehensive, flexible call center software platform that helps you establish the right mix of self-service and agent-managed assistance to provide a satisfying and differentiated customer experience. Our call center software is a virtual, on demand solution, that requires no costly equipment purchases or set-up, giving you a pathway to profitability without the worry of budgetary or technology limitations
The inContact integrated on-demand portfolio includes ACD, IVR, WFM, Hiring, QM, eLearning and Customer Survey solutions. Visit us today at www.inCOntact.com to learn more.