Symmetrics Business Intelligence Solutions

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#2200 - 1050 West Pender Street
Vancouver, BC V6E 3S7
Canada
About Symmetrics Business Intelligence Solutions
  • At Symmetrics, we build, implement and support software solutions that solve the problem of reporting and analyzing data from any system or application found in your call center. We've been doing it for over 15 years, and we do it for call centers all over the world, big and small.

    What makes Symmetrics different? We see reporting and analytics as more than just an extension or add-on to some other call center system. We take best practices from business intelligence and data warehousing and apply them to the specific domain of the contact center. Our solutions fit the unique reporting and analysis needs of our customers, no matter how many different systems, applications, or call center sites they have. And with hundreds of call center implementations under their belts, our professional services team have the experience and insight to ensure your project's success.

    Symmetrics' nVISION is a complete BI and data warehouse solution for call center data reporting and analysis.
Competitors of Symmetrics Business Intelligence Solutions
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    Salesforce.com is the enterprise cloud computing company. The company's portfolio of Salesforce CRM applications has revolutionized the ways that companies collaborate and communicate with their customers across sales, marketing and service. The company's Force.com Platform enables customers,...
  • Manpower Inc

    Manpower offers over ten years of dedicated call/contact center staffing expertise and exclusive assessment and training programs geared specifically for the call center industry. We’re dedicated to providing scalable, innovative, quality HR solutions and services to businesses of all sizes.
  • Auditel Inc

    Auditel specializes in telecom bill cost reduction and loss recovery without carrier switches. Auditel's Workshop Training gives personnel the skills to carry out a telecom audit or coordinate the development of a complete telecommunications department.
Products by Symmetrics Business Intelligence Solutions
  • nVISION Contact Center Performance Management Suite

    A complete business intelligence platform for reporting and analysis in modern call centers. It consists of four modules that can be deployed independently or together: Data Mart, Reports/Dashboards, Real Time, Info Manager, Services. Read more