About The Call Center School
- The Call Center School (TCCS) offers the world’s most comprehensive e-Learning Curriculum for Call Centers. Since 2001, The Call Center School has been dedicated to the personal development of contact center individuals. With approximately 20,000 certified graduates from more than 3,000 contact centers worldwide, we are a market leader in the industry. Our focused learning modules can be integrated effortlessly into any contact center, and used either as a standalone program, or as part of a blended learning experience. We believe in keeping our educational programs affordable, accessible, engaging and in line with current call center topics. Our annual plans include unlimited access to almost 200 training modules with all content precisely tailored to suit the training requirements of the audience.