KIVA Group provides CRM/CEM, unified sales and service, and unified delivery channel solutions that help financial institutions create a consistent, personalized experience for customers—with every interaction. Its Respect™ software connects customer, product, sales and service information to give institutions an unprecedented ability to manage the whole customer relationship. Organizations gain access to the current and historical interaction information they need – across multiple data sources – to provide exceptional service as well as capture new sales opportunities.
The Taylor Reach Group is a call center and contact center consultant company specializing in customer experience consulting, call and contact center consulting, management, performance, technologies, site selection, tools and assessments. The Taylor Reach Group consultants, each with more... Read More
Epicor Software Corporation drives business growth. We provide flexible, industry-specific software that is designed around the precise needs of our manufacturing, distribution, retail, and service industry customers. More than 40 years of experience with our customers’ unique business processes...
Unisys offers a portfolio of business solutions in consulting and systems integration, outsourcing, network services and security, and enterprise-class server and related technologies. We align CRM solutions with customer-driven issues.