KIVA Group provides CRM/CEM, unified sales and service, and unified delivery channel solutions that help financial institutions create a consistent, personalized experience for customers—with every interaction. Its Respect™ software connects customer, product, sales and service information to give institutions an unprecedented ability to manage the whole customer relationship. Organizations gain access to the current and historical interaction information they need – across multiple data sources – to provide exceptional service as well as capture new sales opportunities.
The Connection is a U.S. based outsource contact center providing specialized customer service, support and technical help desk solutions tailored to meet the needs of your inbound or outbound program. We provide a complete approach to contact center management, proactively helping you attain... Read More
AltiGen Communications, Inc., a leading Microsoft Cloud Solutions provider, delivers fully managed Unified Communications services, combining Hosted Skype for Business, Advanced Cloud PBX, and Innovative Cloud Contact Center applications with seamless integration to Office 365 for...
The SecureCloud gives you control over phone activity with the ability to securely record audio calls on-demand and update information in real-time with your core systems. Connect your CRM systems to Gryphon with rock-solid click-to-call, automatic logging, and list-dialing views.