VASoft (PTY) Limited

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P.O. Box 12705
Benoryn 1504
South Africa
About VASoft (PTY) Limited
  • The CCMS platform consists of a multidimensional product covering a spectrum of call centre communications and operations. A distributed architecture methodology was chosen to facilitate expandability and versatility in the deployment and operation of the CCMS call centre technology. The system is developed and packaged in such a way as to be able to fit most common call centre environments without making major changes to the infrastructure or business model. The system consists of the following core components: Web Based Operator Server (WBOPS), Management Information System (MIS),Voice Platform (VP), and Telephone Toolbar (TT). a
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