Microlog Corporation

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401 Professional Drive, Suite 125
Gaithersburg, MD 20879
About Microlog Corporation
  • Microlog combines a web-based architecture with a single queue for all media contacts including telephone, e-mail, and fax. Microlog expands the call center into a web-enabled contact center allowing agents to collaborate with customers via the web. In both cases, Microlog's media-neutral features provide a routing mechanism based upon agent skills and/or a customer's value.
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