CosmoCom

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121 Broad Hollow Road
Melville, NY 11747-4910
About CosmoCom
  • CosmoCom’s mission is to optimize communication between customers and organizations, including those with the largest and most complex contact center requirements. Its systems are improving enterprise responsiveness and enhancing the customer experience while reducing costs for companies on every continent.

    CosmoCom offers Consolidation 2.0 – an all-IP contact center strategy that reduces the cost of enterprise contact centers via: Greater Agent Productivity, Right-Shoring Efficiency, IP Communications Savings, Implementation and Support Savings, Lower Maintenance Costs, and Outsourcer Control.

    CosmoCom technology enabling Consolidation 2.0 is available as a premise-based solution within the enterprise, and as a service from top global service providers hosting it. CosmoCom customers include Fortune-class enterprises throughout the world and service providers such as BT, Deutsche Telekom, Orange Business Services, Telefonica, NTT, Tata, PLDT, Verizon, and many others.
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