Rating: 0 - Write A Review
121 Broad Hollow Road
Melville, NY 11747-4910
About CosmoCom
  • CosmoCom’s mission is to optimize communication between customers and organizations, including those with the largest and most complex contact center requirements. Its systems are improving enterprise responsiveness and enhancing the customer experience while reducing costs for companies on every continent.

    CosmoCom offers Consolidation 2.0 – an all-IP contact center strategy that reduces the cost of enterprise contact centers via: Greater Agent Productivity, Right-Shoring Efficiency, IP Communications Savings, Implementation and Support Savings, Lower Maintenance Costs, and Outsourcer Control.

    CosmoCom technology enabling Consolidation 2.0 is available as a premise-based solution within the enterprise, and as a service from top global service providers hosting it. CosmoCom customers include Fortune-class enterprises throughout the world and service providers such as BT, Deutsche Telekom, Orange Business Services, Telefonica, NTT, Tata, PLDT, Verizon, and many others.
Competitors of CosmoCom
  • The Connection Contact Center & Consulting Services

    The Connection is a U.S. based outsource contact center providing specialized customer service, support and technical help desk solutions tailored to meet the needs of your inbound or outbound program. We provide a complete approach to contact center management, proactively helping you attain... Read More
  • The Taylor Reach Group Inc.

    The Taylor Reach Group is a call center and contact center consultant company specializing in customer experience consulting, call and contact center consulting, management, performance, technologies, site selection, tools and assessments. The Taylor Reach Group consultants, each with more... Read More
  • Unisys Corporation

    Unisys offers a portfolio of business solutions in consulting and systems integration, outsourcing, network services and security, and enterprise-class server and related technologies. We align CRM solutions with customer-driven issues.