NET-Phacs is a Web-based service for the capturing, paperless reporting, and on-line query of telephone usage information. With NET-Phacs, we show you which phone services are necessary and help you find and quantify phone abuse. NET-Phacs collects data directly from your telephone system or Centrex service and delivers reports either by email or over the Internet.
The Taylor Reach Group is a call center and contact center consultant company specializing in customer experience consulting, call and contact center consulting, management, performance, technologies, site selection, tools and assessments. The Taylor Reach Group consultants, each with more... Read More