Web Wonderland

Rating: 0 - Write A Review
48 B Nicole Drive
Spencerport, NY 14559-2141
About Web Wonderland
  • WonderDesk is a fully automated web based help desk. WonderDesk keeps customers informed throughout the duration of the call. They are notified via email each step of the way, throughout the duration of their support request. With a web browser, they can log in (at any time) to check the status or update their call. The WonderDesk automatically recognizes the customer and fills in most of the forms for them. For example: When they add a new call, it fills in their name, email and website info for them. They can read the news/status before they add a new call which may answer some questions concerning known issues. If needed, the WonderDesk allows the customer to work directly with their assigned technician. WonderDesk supports: Spanish, French, German, Portuguese, Dutch, Korean, and Swedish.
Competitors of Web Wonderland
  • The Taylor Reach Group Inc.

    The Taylor Reach Group is a call center and contact center consultant company specializing in customer experience consulting, call and contact center consulting, management, performance, technologies, site selection, tools and assessments. The Taylor Reach Group consultants, each with more... Read More
  • Salesforce.com

    Salesforce.com is the enterprise cloud computing company. The company's portfolio of Salesforce CRM applications has revolutionized the ways that companies collaborate and communicate with their customers across sales, marketing and service. The company's Force.com Platform enables customers,...
  • Cisco Systems, Inc.

    The Cisco Collaborative Knowledge "digital workplace" solution can empower your organization with the digital tools and technology it needs to access experts, learning, and knowledge in real time.