About Serviont Global Solutions
- Serviont's front end IVR can handle up to 96 calls (based on the hardware and the type of interface used) simultaneously and run multiple applications on the same platform. The system interfaces with the host on one end and the EPABX on the other. The system provides caller prompts. The customer/caller dials inputs and using these inputs the system retrieves information from the host database and reads back the relevant information to the caller.