CallMASTER, telephony software for Win 2000/NT, integrates Voice Mail with e-mail notification, Auto Attendant with live call screening & queuing, IVR scripting with ODBC and text-to-speech, Fax, & Auto Dialer. Scalable from 2 to 96 lines, CallMASTER uses Dialogic boards, integrates with POTS, Centrex, Analog and T1 lines and supports SMDI protocol. Telephony solutions, from voice mail or call routers, to telemarketing programs and real time information delivery IVR applications with ODBC connectivity to MS Access, SQL, Oracle, etc., can all be handled by CallMASTER software.
The Connection is a U.S. based outsource contact center providing specialized customer service, support and technical help desk solutions tailored to meet the needs of your inbound or outbound program. We provide a complete approach to contact center management, proactively helping you attain... Read More
The Taylor Reach Group is a call center and contact center consultant company specializing in customer experience consulting, call and contact center consulting, management, performance, technologies, site selection, tools and assessments. The Taylor Reach Group consultants, each with more... Read More
ClickFox’s patented software transforms your existing customer data into true, objective insight by showing your customers’ step-by-step behavior within AND across interactive systems, such as web sites, IVR/Speech systems, kiosks and agent's CRM desktops. Only ClickFox can translate...