In addition to interfacing to and working with other service applications, Service Hub includes ViryaNet's Service Suite, a family of enterprise applications for managing service delivery. These applications enable you to automate many of the back-end processes required for service fulfillment and include: managing contracts, managing employee resources, managing a closed-loop service logistics infrastructure, including reverse logistics, and managing high-volume depot repair operations. Service Hub enables companies to transition their complex service business processes into a manageable Internet operation, increasing efficiency, quality of service, and customer satisfaction, retention, and profitability.
The Taylor Reach Group is a call center and contact center consultant company specializing in customer experience consulting, call and contact center consulting, management, performance, technologies, site selection, tools and assessments. The Taylor Reach Group consultants, each with more... Read More
Epicor Software Corporation drives business growth. We provide flexible, industry-specific software that is designed around the precise needs of our manufacturing, distribution, retail, and service industry customers. More than 40 years of experience with our customers’ unique business processes...
Unisys offers a portfolio of business solutions in consulting and systems integration, outsourcing, network services and security, and enterprise-class server and related technologies. We align CRM solutions with customer-driven issues.