In addition to interfacing to and working with other service applications, Service Hub includes ViryaNet's Service Suite, a family of enterprise applications for managing service delivery. These applications enable you to automate many of the back-end processes required for service fulfillment and include: managing contracts, managing employee resources, managing a closed-loop service logistics infrastructure, including reverse logistics, and managing high-volume depot repair operations. Service Hub enables companies to transition their complex service business processes into a manageable Internet operation, increasing efficiency, quality of service, and customer satisfaction, retention, and profitability.
The Taylor Reach Group is a call center and contact center consultant company specializing in customer experience consulting, call and contact center consulting, management, performance, technologies, site selection, tools and assessments. The Taylor Reach Group consultants, each with more... Read More
Servion enables business transformation for enterprises in the area of customer experience management (CEM). Servion is platforms led solution provider who is focused on enhancing the customer experience by automating & integrating customer interaction channels. Servion’s IP platforms... Read More
Salesforce.com is the enterprise cloud computing company. The company's portfolio of Salesforce CRM applications has revolutionized the ways that companies collaborate and communicate with their customers across sales, marketing and service. The company's Force.com Platform enables customers,...