As well as being a scripting product, synTelate links into CRM products, existing databases and most telephony switches, protecting investments and acts as the front-end for all other customer orientated software. With synTelate, writing, building and amending campaigns, for telephone and web enabled agents, is placed in the hands of the business managers and not reliant on the IT department. It's simple to design call flow processes by using a toolbox and easy drag and drop methods. synTelate uses Windows 95/98/2000 and NT4 client/server technology and comes CTI enabled.
The Taylor Reach Group is a call center and contact center consultant company specializing in customer experience consulting, call and contact center consulting, management, performance, technologies, site selection, tools and assessments. The Taylor Reach Group consultants, each with more... Read More
Epicor Software Corporation drives business growth. We provide flexible, industry-specific software that is designed around the precise needs of our manufacturing, distribution, retail, and service industry customers. More than 40 years of experience with our customers’ unique business processes...
Unisys offers a portfolio of business solutions in consulting and systems integration, outsourcing, network services and security, and enterprise-class server and related technologies. We align CRM solutions with customer-driven issues.