As well as being a scripting product, synTelate links into CRM products, existing databases and most telephony switches, protecting investments and acts as the front-end for all other customer orientated software. With synTelate, writing, building and amending campaigns, for telephone and web enabled agents, is placed in the hands of the business managers and not reliant on the IT department. It's simple to design call flow processes by using a toolbox and easy drag and drop methods. synTelate uses Windows 95/98/2000 and NT4 client/server technology and comes CTI enabled.
The Taylor Reach Group is a call center and contact center consultant company specializing in customer experience consulting, call and contact center consulting, management, performance, technologies, site selection, tools and assessments. The Taylor Reach Group consultants, each with more... Read More
Servion enables business transformation for enterprises in the area of customer experience management (CEM). Servion is platforms led solution provider who is focused on enhancing the customer experience by automating & integrating customer interaction channels. Servion’s IP platforms... Read More
Salesforce.com is the enterprise cloud computing company. The company's portfolio of Salesforce CRM applications has revolutionized the ways that companies collaborate and communicate with their customers across sales, marketing and service. The company's Force.com Platform enables customers,...