Vista IVR offers touch-tone functionality, as well as large vocabulary speech recognition so that callers can speak commands naturally. It integrates advanced computer, information systems and telecommunications technology, including Interactive Web Response (IWR), CTI and Speech Recognition components to provide an open standards-based software platform.
The Connection is a U.S. based outsource contact center providing specialized customer service, support and technical help desk solutions tailored to meet the needs of your inbound or outbound program. We provide a complete approach to contact center management, proactively helping you attain... Read More
OpenScape UC (Unified Communications) enables better communication and collaboration between students, faculty, and administration through unifying formerly separate modes of communication into a single, combined user experience that empowers student and staff engagement regardless of location...
Conveyant Systems – the industry-leading supplier of PC-based Operator Consoles and E9-1-1 Emergency Location Management Solutions for PBX, VoIP and Centrex applications. Our software interfaces with telecommunications and data networks to provide feature-rich solutions for your enterprise.