About ServiceCentral Technologies
- ServiceCentral Enterprise offers tools for tracking customer service requests and subsequent installation, maintenance, and repair activities. Loaner and exchange inventory, work-in-process, and spare parts usage are all continually monitored. As the service is performed, data is captured and can be later packaged into warranty claims for submission and reconciliation. ServiceCentral Enterprise integrates with complementary technologies, such as diagnostic analyzers, to capture critical product performance data and with other enterprise systems, such as CRM and ERP packages, to create a complete solution.