pulsevoice is an Interactive Voice Response (IVR) platform that enables enterprises and contact centers to automate self-service applications by using speech or touch-tone to provide best possible customer experience and control costs. This translates into expert-designed solutions that are easily navigated by end-users and seamlessly integrated into existing networks.
The Taylor Reach Group is a call center and contact center consultant company specializing in customer experience consulting, call and contact center consulting, management, performance, technologies, site selection, tools and assessments. The Taylor Reach Group consultants, each with more... Read More
Servion enables business transformation for enterprises in the area of customer experience management (CEM). Servion is platforms led solution provider who is focused on enhancing the customer experience by automating & integrating customer interaction channels. Servion’s IP platforms... Read More
Upstream Works provides Omnichannel Contact Center software to increase agent success and enhance the customer experience. With seamless integration, an intuitive smart agent desktop and complete omnichannel customer interaction history, we enable full visibility and context of the customer...