Verint

Rating: 0 - Write A Review
330 South Service Road
Melville, NY 11747
About Verint
  • In today’s complex customer service environment, more timely and informed decisions can transform the results of enterprise performance. Knowing what’s happening in your operations from an internal perspective, and from the customer’s view—and why—can drive critical decisions that impact customer satisfaction, profitability, and your competitive edge.

    Verint® Witness Actionable Solutions® Performance Management Optimization combines process optimization, training, and performance analytics to provide business-changing results across your customer-focused operations.

    Verint can help your enterprise broaden performance management from internal productivity and quality metrics to include objectives and performance measures that are aligned with your corporate profitability goals.

    By applying the techniques from Performance Management Optimization, our customers have achieved million-dollar savings and in some cases double-digit service improvements.
Competitors of Verint
  • The Connection Contact Center & Consulting Services

    The Connection is a U.S. based outsource contact center providing specialized customer service, support and technical help desk solutions tailored to meet the needs of your inbound or outbound program. We provide a complete approach to contact center management, proactively helping you attain... Read More
  • The Taylor Reach Group Inc.

    The Taylor Reach Group is a call center and contact center consultant company specializing in customer experience consulting, call and contact center consulting, management, performance, technologies, site selection, tools and assessments. The Taylor Reach Group consultants, each with more... Read More
  • Quality Contact Solutions, Inc.

    Quality Contact Solutions (QCS) is one of the most admired B2B and B2C outbound telemarketing vendors in the United States. QCS owners, Dean & Angela Garfinkel, along with a large team of professionals ensure every client program achieves the established goals on a daily, weekly and monthly...